Guaranteed Buy Back Scheme

We guarantee a buy back value of up to 70% if the product is returned in good condition together with the original sales receipt within 1 year of purchase, with the exception of items that show signs of wear or have been altered, resized (by a jeweller other than ValueMax Jewellery), or damaged will not be accepted for returns.

Best Value For Money

Our preloved items are attractively priced with no additional workmanship fees and GST, which means you can enjoy savings of up to 50% off its original retail price. Get your coveted items at the most value-maxed price!  

100% Authenticity

We guarantee 100% authenticity for all our products. All items sold by ValueMax are genuine and have gone through stringent inspection and restoration to ensure that every item is returned to its original pristine condition.

However, if for any reason you are not satisfied with your purchase, you may return the product to our store for an exchange or for store credit within 7 days of purchase.

See & Try Before Purchase

Want to see how the item actually looks and how it looks on you? You can reserve items online without making any upfront payment, and choose from any of our ValueMax stores to physically view and try on the items.

Once your reserved items are ready, we will inform you and you can then head down to the store and check out the items in person before making the decision to buy. You can pay by cash or NETS, and credit card payment is also available at selected ValueMax branches. The items will be reserved for you for 7 days.

Hassle Free Returns

Fret not if you think the item is not right for you! We have got you covered by providing a hassle free return and exchange policy. If you have a change of mind, return the item within 7 days of purchase and you can opt for an exchange or for store credit.